How your peers are tackling the questions that matter now

Let's Face It.

It’s a scary climate out there for small and mid-size businesses. There are more than enough uncertainties to keep you tossing and turning late at night.

A few uncertainties might include:

Is customer data as current as it
needs to be?

How can I eliminate double data entry?

How do I make software updates less traumatic?

Can I afford customized software?

Can my IT infrastructure be streamlined?

You're Not Alone.

Time Inc. Research & Insights division conducted 306 online interviews among small and mid-size business owners and decision makers on the Fortune Business Leader Council between January 30 and February 4, 2009. The goal was to learn more about the pressing business and operational concerns of today’s small and mid-size businesses. The study had a response rate of 18%, and as it turns out, we discovered most growing businesses are experiencing a lot of frustration and inefficiency when it comes to data management and business software integration.

So where do you find the answers?

We’ll start by exploring some of the general software issues many small and mid-size businesses encounter. We’ll look at the direct impact on the businesses surveyed. Then we’ll examine the solutions businesses like yours can put in place to improve operations, simplify processes, and increase profits.